Hey there! Remember the days when you’d call a company and actually get to talk to a real person? Yeah, we do too—and that’s why we’ve kept things personal here at Stepkingu. Our founder, Alex, still replies to every single email that comes in. Crazy, right? But that’s just how much we care.
Got a question, a suggestion, or just want to chat about that awesome product you just bought? We’re all ears. Here’s how you can reach us:
And hey, if you’re more of a live chat person, we’ve got that too! Just look for the little chat icon in the corner. It’s like texting a friend, but with slightly fewer emojis.
Here’s the thing—we’re not one of those faceless corporations. Every piece of feedback we get? It actually lands on someone’s desk (usually Alex’s, to be honest). Last month, a customer suggested we tweak our packaging, and guess what? We did it. Because when you speak, we listen.
So whether you’re thrilled with your purchase or something didn’t quite hit the mark, tell us. We’re not perfect, but we’re always trying to be better. And who knows? Your idea might just become our next big thing.
P.S. If you’re wondering about the name ‘Stepkingu’—it’s a story involving a mispronounced childhood nickname and a stubborn refusal to change it. Ask Alex about it sometime.
